FREQUENTLY ASKED QUESTIONS

Common questions

Chippit is a scannable pet tag containing a pet's important info.

A profile can have multiple phone numbers, a return address, vaccine records and much more!

Chippits uses NFC and QR code technology so share your pet's info.

How to scan a Chippit:

QR Code -- open your phone camera and hover over the QR code.

NFC -- tap the top or the middle of your phone to the tag. (Top for IPhone and middle for Android)

Yes!

Any smartphone can scan a Chippit.

Nope. We hate subscriptions too!

Chippit pet tags are a one time purchase.

Specs

-Stainless steel pet tags are 30mm in diameter.

-Cat pet tags are 25mm in diameter.

Chippit pet tags are completely waterproof.

That said, be sure to rinse off the tag after contact with salt water to keep it in prime condition!

A Chippit will work indefinitely!

There are no batteries, cellular data plans, or subscription plans to purchase.

In other words, it is a one time purchase that will last for decades.

Chippit Owner questions

1. Scan your Chippit's QR code

2. Create an account

3. Type in your attatched set up code

4. Add your info

Chippit profiles display the following information:

- One or more phone numbers

- One or more addresses

- Rabies vaccination records

- Pet insurance records

- A bio about your pet

- And more like: Venmo, Cashapp, Instagram, Tiktok, Whatsapp, etc.

Go to the website profile.chippit.co and login with your email/password.

Continue to edit your pet's page and your info will update instantly.

Order Information

We currently ship to all of North America and the UK

To ship to Turkey order from: Chippit Turkey

Shipping Times:

- U.S. orders take 2-5 business days to be delivered to you and we ship within 1-2 business days.

Shipping Cost:

- All orders U.S. orders have free shipping.

- Canada, Mexico, and the UK have varying prices that will be calculated at checkout.

Your 100% satisfaction is important for us. We offer a 30-day Return & Exchange Policy:


- If a product gets damaged or was faulty upon a delivery - we offer 100% refund.

- Timing: we have a 30-days Return & Exchange Policy, since the day item was received.

- To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.

- For returns, please email (support@chippit.co) with the subject 'Returns' and include your order number, name and the reason for the return.

- Seller will provide the customer with instructions where to send returned goods.

- Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.

- Please note that customers are responsible for shipping costs of returned items.

- When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.

- If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Still Have Questions?

Join The Chippit Family

Buy Now